Terms And Conditions

Introduction

These Terms of Service (the “Terms”) are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the website at www.dsosoftware.com and any related mobile or software applications whether existing now or in the future (“the App”) of ‘’ DSO Software Private Limited” or “We” or “Us”). By downloading or otherwise accessing the App you agree to be bound by the following terms and conditions (“Terms“), privacy policy and License Agreement. If you have any queries about the App or these Terms, you can contact Us by any of the means set out in the paragraph of these Terms. If you do not agree with these Terms and conditions, you should stop using the App immediately.

Definitions

“Services” will include business applications like the Feedback management mobile app and the Waiting queue management mobile app, which are integrated to DSO SOFTWARE. “Content” means the content that DSO SOFTWARE creates and makes available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, functionalities, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and third party content. It will include (but is not limited to) images, photos, audio, video, and all other forms of information or data.

General Rules Relating To Conduct

The App is made available for your own, personal use. We grant you a personal, limited, nonexclusive and non-transferable license to access and use the Services only as expressly permitted in these Terms.
You shall not use the Services for any illegal purpose or in any manner inconsistent with these Terms.
When you use the App you must comply with all applicable laws of India and with any applicable international laws (together referred to as “Applicable Laws”).
You agree that when using the App you will comply with all Applicable Laws and these Terms. In particular, but without limitation, you agree not to: Use the App in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement; or Attempt to gain unauthorized access to the App or any networks, servers or computer systems connected to the App; or Modify, adapt, translate or reverse engineer any part of the App or re-format or frame any portion of the pages comprising the App, save to the extent expressly permitted by these Terms or by law.
You agree to indemnify DSO SOFTWARE and its group companies in full and on demand from and against any loss, damage, costs or expenses which they suffer or incur directly or indirectly as a result of your use of the App otherwise than in accordance with these Terms or Applicable Laws.

Intellectual Property Rights And Content

You acknowledge that the Services contain original works and have been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others.

To the fullest extent permitted by applicable law, we neither warrant nor represent that your use of materials displayed on the Services will not infringe rights of third parties not owned by or affiliated with us. You agree to immediately notify us upon becoming aware of any claim that the Services infringe upon any copyright trademark, or other contractual, intellectual, statutory, or common law right.

By submitting Your Content you hereby irrevocably grant us a perpetual, irrevocable, nonexclusive, royalty-free, right to use Your Content for any purpose including API partnerships with third parties and in any media existing now or in future. You irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content brought against us, by any third party services and our and their users.
You are responsible for Your Content. You represent and warrant that Your Content was not submitted via the use of any automated process such as a script bot;

Use of Your Content by us, third party services, and our and their third party users will not violate or infringe any rights of yours or any third party; and Your Content does not violate the Terms or any applicable laws.

You may start using our App with a free trial. The free trial period of the App lasts for one week, or as otherwise specified during sign-up and is intended to allow you to try the service. We will bill your Payment Method for your yearly membership fee at the end of the free trial period unless you uninstall the App prior to the end of the free trial period. You will not receive a notice from us that your paid membership has begun.

You may cancel your membership at any time. However, we do not provide refunds or credits for partial membership periods. We may change our service plans and the price of our Services from time to time.

DSO Software Privacy Policy

“Services” will include business applications like the Feedback management mobile app and the Waiting queue management mobile app, which are integrated to DSO SOFTWARE. “Content” means the content that DSO SOFTWARE creates and makes available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, functionalities, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and third party content. It will include (but is not limited to) images, photos, audio, video, and all other forms of information or data.

You may cancel your membership at any time. However, we do not provide refunds or credits for partial membership periods. We may change our service plans and the price of our Services from time to time.

Disclaimer / Liability

USE OF THE APP IS AT YOUR OWN RISK. THE APP IS PROVIDED ON AN “AS IS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(A) DSO Software DISCLAIMS ALL LIABILITY WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE IN RELATION TO THE APP; AND (B) ALL IMPLIED WARRANTIES, TERMS, AND CONDITIONS RELATING TO THE APP (WHETHER IMPLIED BY STATUE, COMMON LAW OR OTHERWISE), INCLUDING (WITHOUT LIMITATION) ANY WARRANTY, TERM OR CONDITION AS TO ACCURACY, COMPLETENESS, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR PURPOSE OR ANY SPECIAL PURPOSE, AVAILABILITY, NON INFRINGEMENT, INFORMATION ACCURACY, AS BETWEEN DSO Software AND YOU, ARE HEREBY EXCLUDED. IN PARTICULAR, BUT WITHOUT PREJUDICE TO THE FOREGOING, WE ACCEPT NO RESPONSIBILITY FOR ANY TECHNICAL FAILURE OF THE INTERNET AND/OR THE APP; OR ANY DAMAGE OR INJURY TO USERS OR THEIR EQUIPMENT AS A RESULT OF OR RELATING TO THEIR USE OF THE APP. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

DSO Software will not be liable, in contract, tort (including, without limitation, negligence), under statute or otherwise, as a result of or in connection with the App, for any: economic loss (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect or consequential loss.

Service Suspension

DSO Software reserves the right to suspend or cease providing any services relating to the apps published by it, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.

Advertisers In The App

We accept no responsibility for advertisements contained within the App. If you agree to purchase goods and/or services from any third party who advertises in the App, you do so at your own risk. The advertiser, not DSO Software, is responsible for such goods and/or services and if you have any queries or complaints in relation to them, your only recourse is against the advertiser.

General

These Terms (as amended from time to time) constitute the entire agreement between you and DSO Software concerning your use of the App.
DSO Software reserves the right to update these Terms from time to time. If it does so, the updated version will be effective immediately, and the current Terms are available through a link in the website (www.dsosoftware.com) to this page. You are responsible for regularly reviewing these Terms so that you are aware of any changes to them and you will be bound by the new policy upon your continued use of the App. No other variation to these Terms shall be effective unless in writing and signed by an authorized representative on behalf of DSO Software.
We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only.

These Terms shall be governed by and construed in accordance with Indian laws and you agree to submit to the exclusive jurisdiction of the Ludhiana, Punjab, India.

DSO Software’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by DSO Software in writing.

All of our software is functional during the trial period and does not require registration to enable its primary functionality. On the actual [purchase of software and post-payment clearance, your license to use the software will be activated. After the activation of the license, you won’t be entitled for any refunds.

Cancellation Policy

Because we deal in software services, any cancellations to orders must be made before the software is installed/implemented on the customer's machine, to claim a refund of the paid amount

Cancellation of order shall be made with mail with Subject: ”Cancellation Request” and sent to [email protected].

Refund Policy

DSO Software Private Limited strive to provide quality software as envisaging speedy, reliable, and affordable solutions helping in your business and professional life. We also aim to provide you customized affordable pre & post sales, ancillary services, and consultancies. We have developed this policy that describes what we will do if we fail to meet your expectations or if your expectations are outside of our scope.

Once The Software Installed and Licenced Activated on Your System, After that No Refund we will Issue in any Conditions.